The Outage That Undercut Salesforce’s Own Pitch
Ask a Salesforce customer what the company promised them on September 15, and most will describe some version of the same pitch: AI agents that show up wherever work already happens, no migration required, no friction between systems. Ask what happened on September 16, and they will describe watching that same platform go dark. At…
Read MoreSalesforce Bets the App Screen Is Over
On August 26, Salesforce and Anthropic announced a partnership called Claudeforce, and they did it on Salesforce’s own earnings call rather than in a quiet product post. The launch piece is Salesforce in Claude, a plugin carrying 37 prebuilt sales skills that let a seller review pipeline, prep for a meeting, and update records against live CRM data…
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