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Salesforce Admin
Key Responsibilities

• Ensuring optimal performance of salesforce systems and products.
• Upgrading and configuring salesforce systems for optimized integration.
• Managing Salesforce roles, profiles, sharing rules, workflows, and groups.
• Importing sales department leads, contacts, and other data.
• Maintaining the sales cloud, as well as building custom reports and dashboards.
• Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
• Evaluating and installing new Salesforce releases, as well as providing training and support.
• Documenting processes, including error reports and changes to field history tables.
• Preparing reports for Sales and other departments.
• Managing the distributing of accounts and contacts among the sales team in salesforce.
• User Permission sets — Assign and reassign roles and profiles as needed to reflect organization changes or users’ new duties.
• Transfer record ownership due to changes in job responsibility or territory coverage.
• Modify roles or record-sharing rules to reflect any organizational changes or internal business rules.
• Knowledge of Pardot and Outreach is a plus

Requirements:

• Salesforce certified administrator or salesforce certified advanced administrator.
• A bachelor's degree in computer science would be advantageous.
• 2-3 years of experience as a salesforce administrator in a similar environment.
• Extensive experience in the administration and maintenance of salesforce systems.
• Experience in performing salesforce upgrades and ensuring successful integration.
• Exceptional ability to create and maintain salesforce databases.
• In-depth knowledge of salesforce products and their functionalities.
• Proficiency in creating salesforce profiles, allocating roles, and managing access.
• Knowledge of importing sales data and generating salesforce reports.
• Ability to provide salesforce training and end-user support.

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